Privacy Policy
Effective Date: [20/10/2023]
At Civic Wealth Capita, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online banking services, mobile app, website, and related platforms.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, email, phone number, date of birth, identification documents.
Financial Information: Bank account numbers, transaction history, credit/debit card details, and other account-related data.
Technical Information: IP address, device type, browser type, cookies, and usage patterns.
Communications: Messages, inquiries, and feedback you send to us.
2. How We Use Your Information
We use your information to:
• Provide, operate, and maintain your accounts and banking services.
• Process transactions and payments.
• Verify your identity and prevent fraud.
• Communicate important updates, alerts, and service information.
• Improve our website, app, and overall customer experience.
• Comply with legal, regulatory, and security obligations.
3. How We Share Your Information
We do not sell your personal data. We may share your information with:
• Authorized Civic Wealth Capita employees and service providers.
• Regulatory bodies, law enforcement, or government agencies as required by law.
• Third-party partners assisting with payment processing, IT services, and fraud prevention—under strict confidentiality agreements.
4. Data Security
We use advanced security measures including encryption, firewalls, and multi-factor authentication to protect your personal and financial data. While we strive to safeguard your information, no online system is 100% secure.
5. Your Rights
You have the right to:
• Access and request a copy of your personal data.
• Correct or update inaccurate information.
• Request deletion of certain personal information (subject to legal obligations).
• Opt out of certain marketing communications.
6. Cookies & Tracking Technologies
We use cookies and similar tools to enhance user experience, remember preferences, and improve site functionality. You can manage cookie settings through your browser.
7. Third-Party Links
Our website or app may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Civic Wealth Capita – Privacy Department
📧 Email: [Support@civicwealthcapita.com]
📞 Phone: [Phone Number Protected]
📍 Address: [3265 Whipple Rd
Union City, California(CA), 94587]
